Will These Come With Bluetooth Version 4.2 or 5.0?
We are finalizing between Bluetooth 4.2 and 5.0. We are testing all aspects. Two of our biggest concerns are:
1- Connectivity- We have worked for several years with wireless earphones, but have refused to launch products with bad connectivity as many products out there now have. This will be a determining factor for us between both versions. 5.0 has big claims that we know will pan out, but we want to verify that it is there now before incorporating it.
2- Compatibility for devices currently in use. We want as many people to be able to use these right off the bat. Most information shows now that 5.0 will not be widely compatible for a year or two out. Please let us know your preferences as we will finalize between 4.2 and 5.0 over the next month.
Last updated: November 29, 2017 14:53
Can These Process AptX and Other High Quality Audio Formats?
We will answer this soon.
Last updated: November 29, 2017 15:02
Is There a Frequency Response Graph?
We are pushing to see how great we can make this for a full, rich sound across the entire frequency spectrum. We will post on this soon as well.
Last updated: November 29, 2017 15:01
Can We Exchange the GhostStryke Essential for GhostStryke Bluetooth?
Yes. Please reach out to us at [email protected]. We will charge you the straight difference between products and ship these rewards to you when they are ready.
Last updated: November 29, 2017 15:01
Are These Waterproof or Sweat Proof?
These are sweat proof and water resistant.
Last updated: November 29, 2017 15:02
Do All of the GhostStryke Bluetooth Features Work at the Same Time or Just One at a Time?
With our newest improvement, you can opt to use the sound enhancement and protection by itself OR the Bluetooth Audio for music and Hands Free communication by itself OR switch to the option that let’s you have all at the same time. These will give you the greatest flexibility for however you want to use these.
Last updated: November 29, 2017 15:01
What Is the Amount of Reduction of a Gunshot - At What Decibel Does It Shut Down?
GhostStryke Bluetooth Earbuds will shut off sounds over 85 dB. The foam tips will also give a 30 dB NRR and the silicone tips will give a 22 dB NRR.
Last updated: November 29, 2017 15:01
What Are the Shipping Options?
Due to our learning curve on past campaigns, we will ship all rewards through Fedex or US Postal Service depending on country and area. These will have tracking numbers directly all the way to your home. As we ship, we will post the segment of backers that we have shipped i.e. We have just finished shipping rewards to all Backers between #1-500. We have now finished shipping to all Backers between #501-1,000 and so on.
Domestic and International orders all will have tracking numbers to your doors.
Last updated: November 29, 2017 15:01
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.